BUŠINSKA, Ligita; KIRIKOVA, Mārīte. The Formalization of the Business Process Modeling Goals. Complex Systems Informatics and Modeling Quarterly, Riga, Latvia, n. 8, p. 28–48, 2016. DOI: 10.7250/csimq.2016-8.03. Disponível em: https://csimq-journals.rtu.lv/csimq/article/view/csimq.2016-8.03.. Acesso em: 7 mar. 2026.