HEGGSET, Merethe; KROGSTIE, John; WESENBERG, Harald. The Influence of Syntactic Quality on Pragmatic Quality of Enterprise Process Models. Complex Systems Informatics and Modeling Quarterly, Riga, Latvia, n. 5, p. 1–13, 2015. DOI: 10.7250/csimq.2015-5.01. Disponível em: https://csimq-journals.rtu.lv/csimq/article/view/csimq.2015-5.01.. Acesso em: 7 mar. 2026.