BON, Anna; AKKERMANS, Hans; GORDIJN, Jaap. Developing ICT Services in a Low-Resource Development Context. Complex Systems Informatics and Modeling Quarterly, Riga, Latvia, n. 9, p. 84–109, 2016. DOI: 10.7250/csimq.2016-9.05. Disponível em: https://csimq-journals.rtu.lv/csimq/article/view/csimq.2016-9.05.. Acesso em: 7 mar. 2026.