ERDMANN, Sven; SANDKUHL, Kurt. Robotic Process Automation in Small Enterprises: An Investigation into Application Potential. Complex Systems Informatics and Modeling Quarterly, Riga, Latvia, n. 34, p. 84–105, 2023. DOI: 10.7250/csimq.2023-34.04. Disponível em: https://csimq-journals.rtu.lv/csimq/article/view/csimq.2023-34.04.. Acesso em: 7 mar. 2026.