STAMER, Dirk; PONOMAREV, Andrew; SHILOV, Nikolay; SMIRNOV, Alexander. Technical Perspective on Using Information Demand Pattern in a Collaborative Recommendation System for Improving E-Mail Communication. Complex Systems Informatics and Modeling Quarterly, Riga, Latvia, n. 2, p. 31–45, 2015. DOI: 10.7250/csimq.2015-2.03. Disponível em: https://csimq-journals.rtu.lv/csimq/article/view/csimq.2015-2.03.. Acesso em: 7 mar. 2026.