MAURI, Paola. Using Maps to Bridge the Socio-technical Gap: A Practitioner’s Experience Report. Complex Systems Informatics and Modeling Quarterly, Riga, Latvia, n. 18, p. 76–88, 2019. DOI: 10.7250/csimq.2019-18.05. Disponível em: https://csimq-journals.rtu.lv/csimq/article/view/csimq.2019-18.05.. Acesso em: 7 mar. 2026.