BIDER, Ilia; PERJONS, Erik. Towards a Business Process Modeling Technique for Agile Development of Case Management Systems. Complex Systems Informatics and Modeling Quarterly, Riga, Latvia, n. 13, p. 73–113, 2018. DOI: 10.7250/csimq.2017-13.05. Disponível em: https://csimq-journals.rtu.lv/csimq/article/view/csimq.2017-13.05.. Acesso em: 7 mar. 2026.