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1. A Conceptual Model of Factors Influencing Customer Relationship Management in Global Software Development: A Client Perspective
Kausar-Nasreen Khattak, Mansoor Ahmed, Naeem Iqbal, Murad-Ali Khan, Imran, Jungsuk Kim
Applied Sciences  vol: 12  issue: 15  first page: 7851  year: 2022  
doi: 10.3390/app12157851


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