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1. A Conceptual Framework Based on PLS-SEM Approach for Sustainable Customer Relationship Management in Enterprise Software Development: Insights from Developers
Kausar-Nasreen Khattak, Zohaib Hassan, Syed Shehryar Ali Naqvi, Muhammad Abbas Khan, Faiza Qayyum, Inam Ullah
Sustainability  vol: 16  issue: 6  first page: 2507  year: 2024  
doi: 10.3390/su16062507


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